This Jared is by far the worst Jewelry store I have ever been to. Their customer service is atrocious and they cannot seem to get anything right. They use an antiquated carbon copy receipt system so any time you call or go in they can never find your order. I had to go back 3 different times to change the setting on my ring because they couldn't follow simple instructions and do it correctly. They have been making my band for over 8 weeks now and they are still barely on the design phase there are still 3 steps to go. Everyone I have worked with is exceptionally rude and gives different information. I do not recommend this place at all, I regret ever working with them. .
This has been the worst experience at a jewelry store I've ever had and I will not be using their business again.
The woman that helped us was Kelsey. If you know what's good for you you'll be smart and ask for her to help you. She was unbelievably helpful, had outstanding customer service, and will absolutely be getting my business for as long as she works there. I'm by no means someone who wears jewelry, but my future wife most definitely is. We will be coming back for many years to come, and I will personally be asking for Kelsey each and every time.
All jokes aside, we dealt with Eric. Great guy. Helped out on the price. Offered financing too. Rewards they give back really help out on your next purchase.
Bought my wife a ring, myself a watch, her a watch and her some ear rings. Next time - I need a sales representative that doesn't know english.
I had just recently went shopping for an engagement ring for my now fiance, and went to multiple stores in multiple areas. Each experience was incredibly rude and left a horrible taste in my mouth. This Jared was NOT the case. I cannot speak more highly of a jewelry store. Her and I had gone in to shop around for wedding bands, and I left there today simply relieved that not all jewelers are created equal. Greeted as soon as we walked in, no pressure to buy anything, not once was were we talked down to or made to feel inferior. Just an all around great experience.
Highly recommend Jared in Rockville.
By far the worst experience here! Sales rep lied to me! Don't waste your time. Management staff is very unprofessional as well
I bought my wife's engagement and wedding ring here and every one I interact with is rude, not helpful, and never seems to know what is going on. They over promise and under deliver consistently. We had to go back multiple times to fix something on her engagement ring because they couldn't follow simple, clear instructions that were checked and double checked before leaving.
Jared The Galleria Of Jewelry is a US Jewelry Store based in Rockville, Virginia. Jared The Galleria Of Jewelry is located at 12101 Rockville Pike, Rockville, MD 20852, USA.
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